If you become aware of damage to any external equipment we’ve installed, such as the fibre, dish, pole or ducting serving your property, please inform us as soon as possible by calling 01482 247365 (option 1).
We’ll arrange for it to be repaired or replaced as quickly as possible.
It’s particularly important that you contact us immediately in case of damaged rooftop equipment or other equipment at height that appears unstable or unattached, as this may be dangerous. We will make this a priority.