Once you know your new address, get it touch with our customer team on 01482 237365 (option 3) and we’ll check if we can connect you to our broadband service.
If our service is available at your new address, we’ll help you choose the best package for you and arrange for your new property to be connected. Our standard visit charge (if applicable) and activation fee will apply.
We recommend that you let us know your moving date as far in advance as possible so we can have everything arranged to connect you and make sure your broadband is available for use on the day you move in.
If an engineering visit is needed to connect your service, we’ll make the next available appointment for you at the time, which may be up to 10 working days away.