Welcome to our service status page, where you can check the current status of our broadband network, view any ongoing outages, and get updates on service restoration times.
Quickline Service Status
Welcome to our Service Status Page, where you can check the current status of our broadband network, view any ongoing outages, and get updates on service restoration times.
Current Service Status:
Who’s Affected:
Date & Time:
No faults detected
Current Service Status:
No faults detected
Who’s Affected:
Date & Time:
Details:
No faults detected.
Current Service Status:
Who’s Affected:
Date & Time:
Fault identified
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Current Service Status:
Fault identified
Who’s Affected:
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Date & Time:
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Details:
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Current Service Status:
Who’s Affected:
Date & Time:
Fault identified
FTTP & FWA
1st July 2025 – 09:00
Current Service Status:
Fault identified
Who’s Affected:
FTTP & FWA
Date & Time:
1st July 2025 – 09:00
Details:
We’re aware of a connectivity issue affecting our FTTP and FWA network service which may impact your broadband speed and connection.
The service issue may affect customers in all post code regions.
Our engineers are working to resolve it quickly and minimise disruption. There’s no need to call us – our updates will be published here. We apologise for the inconvenience and appreciate your patience as we work to restore your service.
Next Service Update: 12:00hrs
Current Service Status:
Who’s Affected:
Date & Time:
Planned Engineering Work
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Current Service Status:
Planned Engineering Work
Who’s Affected:
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Date & Time:
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Details:
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Current Service Status:
Who’s Affected:
Date & Time:
Planned Engineering Work
5G Services
2nd July 23:00 – 3rd July 06:00
Current Service Status:
Planned Engineering Work
Who’s Affected:
5G Services
Date & Time:
2nd July 23:00 – 3rd July 06:00
Details:
Customer Notice: Network Improvement Works
To ensure we continue delivering the fast and reliable service you expect, we are conducting essential improvement works Wednesday 2nd July EVENING into the early hours of Thursday 3rd July, between 23:00 and 06:00.
The Postal Code areas of our 5G Network affected for these works are HG3, HG4, BD21, BD23, LS25, TS9, LN4, LN7, DN41, WF4, OL14 & HX6.
Within the engineering window you will lose connection for a maximum period of 2 hours. Your service will automatically reconnect once the work is complete.
If you notice any issues afterwards, a simple router restart usually resolves the problem. Just turn off your router and radio, wait for 30 seconds, then turn it back on.
If you experience problems, our technical support team is here to assist you. Please call 01482 247365 (option 1).
We’re sorry for any inconvenience this causes and would like to thank you for your patience and for being a valued Quickline customer.