On 20/05/2026 we’ll be carrying out some planned maintenance to our network between 01:00am to 04:00am.

During this time, your broadband service may be disrupted for a short period of time. We’ve carefully scheduled this work and will do everything we can to ensure minimal disruption.

Once the maintenance window has ended, if you experience any issues, please turn your router off at the power mains for 30 seconds and then back on again.

If you need any further support our support team is available 8am to 8pm on (01482) 247365, option 1, and will be happy to help.

We appreciate your patience while we carry out these improvements and apologise for any inconvenience this may cause.