Typical lead times
We work hard to get everyone connected as quickly as possible. If your area’s network is already live, installation is usually completed around three to four weeks after your order is placed based on both your availability and that of our engineers
- Full Fibre customers – Appointments available from 10 working days in the future
- Fixed Wireless Access customers – Appointments available from 15 working days in the future
These can take longer it’s all about your availability and ours.
Other info
We usually begin with a survey of your property to help streamline the installation process. Occasionally, more extensive work may be required, such as digging to prepare the fibre optic cables, which can extend the timeline slightly. If this happens, and there is a delay, rest assured we’ll keep you informed every step of the way.
Want to know what to expect on your installation day? Click Here