Our standard installation means that we will connect your property using the route that’s been planned and built. If you would like us to look at using a route other than the one planned and built, we would be happy to do this by carrying out a chargeable survey to advise you of the options, and any associated costs.
Please note if a non-standard installation is required, it may not be possible for us to meet the initially agreed installation appointment date. We will advise you if this is the case. If you have any questions or would like to request a chargeable survey, please contact us on: 01482 230399 Mon-Fri 08:30-18:00, Sat 08:30-17:00
I’ve been told it’s an overhead connection to my property but I don’t want that; can you run it underground?
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