Making the switch couldn’t be easier. Follow these simple steps and we’ll help cover eligible broadband termination fees.
Send proof of your exit fees
Pay your early broadband termination fee and send us a copy of your final bill or other proof.
We’ll review and confirm
Our team will check your documents and approve the refund.
Receive your money back
Once you’ve been connected with Quickline for 14 days and we’ve received your proof, you’ll receive your money back within 30 days.
Don’t let contract fees hold you back. We’ll help cover eligible exit fees so you can switch sooner.
Offers and speed packages available to new Quickline customers only. Average speeds are based on the download speeds that at least 50% of customers get at peak time. Terms and conditions apply.
Enjoy faster, more reliable broadband with no mid-contract price rises, backed by the Quickline service promise. Get the service we promise, or leave with no penalty.
We’re one of the fastest-growing broadband providers across Yorkshire and Lincolnshire, rated Excellent on Trustpilot and proud to offer award-winning service you can count on.
Ready to switch? Choose your package and send us proof of the broadband termination fee charged by your previous provider. We’ll take care of the rest.
Help with exit fees is available to new Quickline customers choosing all residential full fibre products. Terms and conditions apply.
Smaller households, lighter use
