Setting up your Voice Portal PIN for use with our Quickline Talk+ service is quick and simple. It helps keep your voicemail messages private and secure.
What is the Voice Portal?
The Voice Portal is your personal voicemail centre.
It is where you can:
- Listen to any voicemail messages you have received
- Set up or change your voicemail PIN
- Manage your voicemail settings, like turning voicemail on or off
The Voice Portal keeps your messages private by using a 6-digit PIN code.
Whenever you need to check your messages or make changes, you will use the Voice Portal to do it.
Think of it as your main hub for everything related to voicemail.
Why you might want to set up a PIN
Your PIN stops other people from listening to your private messages if they pick up your phone.
Setting up your PIN for the first time
- Dial *62 on your phone
- Follow the voice instructions to create your 6-digit PIN
This PIN will be needed every time you check your voicemail.
Turning your voicemail on or off
If you want calls to go to voicemail when you do not answer:
- Dial *41 to turn voicemail on
If you no longer want calls to go to voicemail:
- Dial #41 to turn voicemail off
Changing your PIN later
- Dial *62 again
- Choose option 3 from the menu to update your PIN
If you cannot change your PIN yourself, please contact our support team.
Common Problems and How to Fix Them
- I forgot my PIN: Contact our support team to reset it.
- My PIN is not working: Make sure you are entering all 6 digits.
Helpful Tips
- Pick a PIN that is easy for you to remember but others cannot guess.
- Avoid obvious numbers like 123456.
Need more help?
Our support team is always here if you need help.