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IP Addresses

1 min read

If you’re curious about what kind of IP address comes with your broadband service, you’re in the right place. Here’s a simple guide to explain what we use and how it works.

Home broadband #

With our home broadband service:

  • You get a dynamic IPv4 address (this means it may change from time to time)
  • We use a system called CGNAT to help manage connections efficiently

This setup works smoothly for everyday use like browsing, streaming, gaming, and video calls.

Need a static IP address at home? #

If you need a static IP for a specific reason (so you don’t have different IP addresses), like using certain applications or services, our technical support team can talk you through the options available.

Helpful tips for IP addresses #

  • Most people don’t need a static IP for normal internet use.
  • If you’re not sure what you need, we’re always happy to help.

Business broadband #

With our business broadband service:

  • You get a static IPv4 address as standard
  • This IP address stays the same, which can be helpful for things like remote access or advanced setups

Still have questions? #

Just reach out to our support team – we’ll be glad to explain things and help you get set up with what’s right for you.

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