We have partnered with Lincs Digital to deliver a series of IT skills courses aimed at helping people in rural communities build the confidence and knowledge needed to get online and access essential digital services.
The initiative will see us fund a programme of community-based training courses delivered by Lincs Digital, designed to support people who may currently lack the digital skills needed for everyday life.
Over the next two years, Quickline will fund face-to-face support sessions, led and delivered by Lincs Digital, which works directly within communities to understand the specific digital skills needs of local residents.
Rather than offering a one-size-fits-all approach, Lincs Digital engages with communities to identify the areas where support is most needed. This could include helping residents access healthcare services online, improving digital confidence for everyday tasks, or supporting people to develop skills that could help them find employment.
The first communities set to benefit from the programme in 2026 will include Burgh le Marsh, Old Leake, Marshchapel and Wainfleet.
Ann Avison, Manager at Lincs Digital, said: “As Quickline is investing in broadband infrastructure across Lincolnshire, helping bring reliable internet services to underserved areas, our aim is to reduce digital exclusion by ensuring residents not only have access to connectivity but also the skills and confidence to use it.
“Our work will focus on areas where digital exclusion is highest, ensuring support reaches those who face barriers such as limited connectivity, lack of devices, or low digital confidence.”
Lincs Digital partnership with Quickline
The partnership is part of Quickline’s wider commitment to Project Gigabit, which, through government funding, is bringing fast, reliable broadband to communities nationwide. It is helping people get online while giving local communities the skills and opportunities they need to find work, grow businesses and stay in touch.
Lincs Digital will deliver in-person support within local communities, offering guidance and one-to-one help for people who need it most, with support focusing on helping residents build essential digital skills including:
- Using the NHS App to order prescriptions, book appointments, and access health records
- Applying for a Blue Badge, Driving Licence, Passport online
- Accessing and managing bus pass applications
- Navigating local council services such as housing, benefits, and council tax
- Using online banking safely
- Staying connected through email, video calls, and messaging apps
- Flexible support based on individual needs, ensuring residents can get help with whatever they want or need to do online – no matter how big or small the task
- Supporting independence and wellbeing
By improving both access and skills, the initiative will help residents maintain independence, improve access to services, and stay connected with family, friends, and support networks.
Ash Cane, Social Values Lead in Lincolnshire for Quickline said: “Reliable connectivity is only part of the digital inclusion challenge. It’s equally important that people have the skills and confidence to make the most of being online. By working with Lincs Digital, we’re helping ensure that people in rural communities can access the training and support they need to benefit from digital services, whether that’s booking medical appointments, connecting with family or improving their employment opportunities.”
Lincs Digital has extensive experience delivering digital skills training within communities, working closely with local groups and organisations to ensure courses are tailored to the needs of residents.
The partnership forms part of Quickline’s wider commitment to supporting the communities it serves, ensuring that improved connectivity is matched with the skills and knowledge needed to take advantage of the opportunities the digital world offers.
