Quickline Service Status
Welcome to our service status page, where you can check the current status of our broadband network, view any ongoing outages, and get updates on service restoration times. Looking for more help?
We’re aware of a connectivity issue affecting our network in YO15, YO16 & YO25 which may impact your broadband speed and connection.
The service issue is affecting customers in Carnaby, Skirlington and surrounding areas.
Our engineers are working to resolve it quickly and minimise disruption. There’s no need to call us – our updates will be published here. We apologise for the inconvenience and appreciate your patience as we work to restore your service.
Update: 08:00 19/09/2026
Our teams continue to investigate this with the aim of restoring your services as quickly as possible. We will continue to provide updates here when they become available. Thank you for your continued patience while we work to resolve this.
Next Update: 15:00 19/09/26
We’re aware of a connectivity issue affecting our network in Castleford which may impact your broadband speed and connection.
The service issue is affecting customers in WF10, WF7 and surrounding areas.
Our engineers are working to resolve it quickly and minimise disruption. There’s no need to call us – our updates will be published here. We apologise for the inconvenience and appreciate your patience as we work to restore your service.
Update 13:40Hrs:
Our engineers continue to work to restore services as quickly as possible.
We will continue to provide updates here as more information becomes available.
Thank you for your continued patience while we work to resolve this.
Update: 08:00 19/09/2026
Our engineers remain on site and continue to restore services as quickly as possible. Currently, damaged cables are being repaired. We will continue to provide updates here as more information becomes available.
Next Update: 15:00 19/09/26
We’re aware of a connectivity issue affecting our network in DN3 which may impact your broadband speed and connection.
The service issue is affecting customers in Doncaster and surrounding areas.
Our engineers are working to resolve it quickly and minimise disruption. There’s no need to call us – our updates will be published here. We apologise for the inconvenience and appreciate your patience as we work to restore your service.
Update: 12:00PM
Our engineers are now on site and actively working restore services as quickly as possible.
We will continue to provide updates here as more information becomes available.
Thank you for your continued patience while we work to resolve this.
Update: 16:00PM
Our engineering team remains on site, actively working to restore services.
Due to the extent of the damage, restoration efforts are expected to continue into this evening.
We appreciate your continued patience as our teams work diligently to restore your services.
Update: 09:30PM 17/09/2026
Our engineering team remains on site, actively working to restore services.
We continue our restoration efforts to bring your service back online.
We appreciate your continued patience as our teams work diligently to restore your services.
Update: 18/09/2026
Our engineering team remains on site, actively working to restore services.
We continue our restoration efforts to bring your service back online.
We appreciate your continued patience as our teams work diligently to restore your services.
Update: 08:00 19/09/2026
Our teams remain focused on restoring your services as quickly as possible, and we apologise for the delay. The issue identified is significant and is due to malicious damage, which may extend repair time. Teams will remain on site and focused on repairs over the course of this weekend.
Thank you for your continued patience while we work to resolve this.