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We are making you aware of planned maintenance affecting our network in North Yorkshire LS10 – LS11, North East Lincolnshire DN15, South Yorkshire DN1, East Riding of Yorkshire HU3 – HU6 – HU13 and Yorkshire YO1, which may impact your broadband from 17/11/2025 to 21/11/2025 during night hours.

The planned maintenance will impact customers in York, Doncaster, Hull, Leeds  and surrounding areas.  

 We apologise for this disruption to your services and our engineers will restore services as quickly as possible to minimise disruption. There’s no need to call us – if your service has not restored by the completion date and time above, please power cycle your equipment for 30 seconds which will restore your service in majority of cases. Otherwise, call our Service Desk Team on (01482) 247365 and we will be happy to help you.