Welcome to our service status page, where you can check the current status of our broadband network, view any ongoing outages, and get updates on service restoration times.
Quickline Service Status
Welcome to our Service Status Page, where you can check the current status of our broadband network, view any ongoing outages, and get updates on service restoration times.
Current Service Status:
Who’s Affected:
Date & Time:
No faults detected
Current Service Status:
No faults detected
Who’s Affected:
Date & Time:
Details:
No faults detected.
Current Service Status:
Who’s Affected:
Date & Time:
Fault identified
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Current Service Status:
Fault identified
Who’s Affected:
Update this text…
Date & Time:
Update this text…
Details:
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Current Service Status:
Who’s Affected:
Date & Time:
Fault identified
FTTH Customers
23/05/2025 13:15
Current Service Status:
Fault identified
Who’s Affected:
FTTH customers
Date & Time:
23/05/2025 10:00
Details:
Currently, FTTH customers may be experiencing an issue whereby your router and ONU are showing a green light and a connection to the QL network, but may not be able to connect to any websites. We are aware of this issue and our teams are working hard to identify and rectify this issue. We apologise for this and we will restore your services as soon as possible.
Current Service Status:
Who’s Affected:
Date & Time:
Planned Work
All Customers
03:00 and 05:00 on 16th May
Current Service Status:
Planned Work
Who’s Affected:
All Customers
Date & Time:
03:00 and 05:00 on 16th May
Details:
Customer Notice: Network Improvement Works
To ensure we continue delivering the fast and reliable service you expect, we are conducting essential improvement works in the early hours of Friday 16th May, between 03:00 and 05:00.
We don’t anticipate any disruption to our customers, but you may briefly lose connection for less than 2 minutes. Your service will automatically reconnect once the work is complete.
If you notice any issues afterwards, a simple router restart usually resolves the m. Just turn off your router, wait for 30 seconds, then turn it back on.
If you experience problems, our technical support team is here to assist you. Please call 01482 428475 (option 1).
Thank you for your patience and for being a valued Quickline customer.