We are making you aware of a planned maintenance affecting our network in fibre network which may impact your broadband on 18th of February 2026 between 02:00AM and 06:00AM.

The planned maintenance may impact customers in any region.

We apologise for this disruption to your services and our engineers will restore services as quickly as possible to minimise disruption. There’s no need to call us – if your service has not restored by the completion date and time above, please power cycle your equipment for 30 seconds which will restore your service in majority of cases. Otherwise, call our Service Desk Team on (01482) 247365 and we will be happy to help you.