Lower bills & better broadband?

We guarantee no mid-contract price rises for the length of your contract with us. With Quickline, the price you sign up for is the price you’ll pay for your entire contract. We don’t raise prices mid-contract—ever.

Many big ISPs increase their prices each April, often adding around £3 a month. This means a £35 deal could cost you over £40 by the end of your contract.

We keep things simple. No mid-contract hikes, no surprises—just a reliable price you can count on.

Yes. As your household needs change — or as we upgrade our network capacity in your area — you’ll be able to move to a higher-speed package. Just get in touch with our customer support team and we’ll make it happen with minimal fuss.

We offer a free new router to all new customers, to make sure you get the best possible performance right from the start.

The router we provide is a Zyxel EX5601, chosen for its reliable performance and strong Wi-Fi coverage. Your engineer will set your new router up for you on your installation day. Capable of 2.5 Gigabit connections, and supporting up to 128 devices, this router will handle all your connectivity needs, whether you’re streaming, gaming, or working from home.

If you’re worried about service, you can rest easy with our Quickline service promise – get the service we promise, or leave with no penalty. We’re that confident in our network.

Unlike national providers that focus on cities, Quickline is built specifically for rural communities that have historically been underserved. We own and operate our own network, which means we’re accountable directly to our customers — not shareholders of a larger conglomerate. That means faster fault resolution, local customer service, and a genuine commitment to connecting the communities we’re part of.

Most installations are completed within a few weeks of placing your order, depending on your location and network readiness, and you’ll book your appointment for a time that suits you when you place an order. Our team will keep you updated throughout, and our engineers will carry out a professional installation on your chosen appointment day.

Installation is typically quick and straightforward. Our engineers are experienced in rural property installs and will aim to minimise disruption to your home and garden as much as possible. They’ll walk you through everything on the day and won’t leave until you’re up and running.

We’d recommend checking the terms of your current contract before switching. In some cases, your current provider may charge an early exit fee — though the long-term savings and better service with Quickline often make switching well worthwhile. Our team can help you understand your options.

Yes. If you’re switching your landline service to Quickline, we can arrange to port your existing number so there’s no need to notify friends, family or businesses.