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We have invested in industry-leading safety technology to further support our rural teams

We’ve teamed up with a personal safety technology world leader to provide extra support to engineers working in remote areas.

We've invested in industry-leading safety technology Chris Newlove from Quickline

We have equipped our field teams with a smart device created by Peoplesafe, the global leader in personal safety technology.

The lone working device, called a MySOS ID Badge, provides employees with a 24/7 connection to a dedicated support team in the event they require emergency assistance.

Calls can also be fast-tracked directly to emergency services, saving valuable time in dispatching crews to help.

The devices include fall detection safety technology which alerts the control centre if the wearer slips or falls and is then inactive for a period of time.

With our engineers and community teams spending significant periods of time in remote, rural locations, the devices will play an important role in ensuring people stay safe while out working.

Stephen Wilkinson, Head of Health, Safety, Environment and Quality (HSEQ) at Quickline, said: “Our purpose is to provide fast, reliable broadband to even the hardest to reach rural communities across our network area.

“To do that, we need teams out and about in rural areas making the fibre and fixed wireless connections to homes and businesses.

“Our engineers find themselves working in some of the most remote parts of Yorkshire and Lincolnshire, and this investment in Peoplesafe’s technology provides an extra level of support and reassurance to them.”

We've invested in industry-leading safety technology MySOS ID Badge
MySOS ID Badge.

Using a roaming SIM, the lone working devices connect automatically to the strongest network provider in the area.

Our teams are able to log the job they are working on, including the start time and the estimated completion time.

If the job is not completed or the timer expires, a call is automatically raised with the control centre so a check can be made on the employee’s welfare.

The devices also use built-in GPS technology and integration with geocode system What3Words to track an employee’s location within a radius of five metres – particularly useful in remote areas.

Colleagues can also use the device to speak to the team in the control centre, and vice versa.

Lee Allison, our Chief Operating Officer, said: “The safety and wellbeing of our people is our absolute priority.

“Our teams are at the heart of our business and there’s nothing more important to us than ensuring they can come to work, do their jobs safely and go home at the end of the day without any issues.

“The use of MySOS ID Badges is a further measure we’ve put in place to make sure this is the case.”

Naz Dossa, CEO at Peoplesafe, said: “We’re delighted that, through our industry-leading safety technology, Quickline employees can have that extra bit of confidence when out working in rural areas.

“Our service adds a powerful extra layer of safety when working either alone or in remote locations where traditional methods of communication can be challenging.

“We look forward to continuing to work with Quickline as they grow and evolve to meet their safety needs.”

Peoplesafe was founded in 2001 by police officers looking to protect victims of domestic abuse.

Since then, the business has grown to be the largest employee safety technology provider in the world supplying its solutions and service to a range of sectors including agriculture, utilities, transport, healthcare and hospitality.

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