With 94% broadband customer reviews awarding five stars, the achievement reflects the hard work of Quickline teams across Yorkshire and Lincolnshire, with customers routinely praising installation engineers, customer support teams as well as sales representatives for delivering a smooth, friendly and professional experience.
From first enquiry to installation day and ongoing support, reviews highlight the difference Quickline are making every day in homes and businesses across the region.
Broadband customer reviews for Quickline say…
- “Fantastic service from start to finish”
- “The customer service agent was extremely helpful”
- “The engineer arrived on time, was very professional and explained everything clearly”
- “Most helpful and went over and above to provide an excellent service”
As Quickline continues to expand its full fibre network across Yorkshire and Lincolnshire communities, delivering a stellar customer experience remains just as important as building the infrastructure itself.
Katie Cobb, Head of Customer Experience at Quickline, said: “Reaching 5,000 Trustpilot reviews with a 4.8 ‘Excellent’ rating is a brilliant achievement and a real credit to our teams.
“Our installation engineers and customer support colleagues work incredibly hard to deliver a proper helpful experience for customers every single day and we’re delighted to see that reflected in so many fantastic reviews.”
The milestone marks another important moment in Quickline’s growth as it continues bringing fast, reliable broadband to communities across Yorkshire and Lincolnshire.
This news follows the recent announcement that thousands more South Yorkshire homes and businesses can access fast and reliable broadband with Quickline. For more news and the latest updates, you should follow Quickline on LinkedIn – you’ll get the latest updates direct to your feed.
