---
title: What is VoIP, and how does it work?
description: "You might have heard that the old copper phone lines we grew up with are being retired in 2027. Now, there’s a new and easy way to keep a home phone service - it’s called VoIP. But what is VoIP,…"
url: "https://quickline.co.uk/knowledge/what-is-voip-and-how-does-it-work/"
updated: "2026-03-25"
category: Quickline Talk
---

# What is VoIP, and how does it work?

You might have heard that the old copper phone lines we grew up with are being retired in 2027. Now, there’s a new and easy way to keep a home phone service - it’s called VoIP. But what is VoIP, and how does it work? In this guide, we’ll explain what VoIP is, how it works, and how Quickline Talk+ can be a great option if you’d like a landline alternative.

## What is VoIP?

VoIP stands for Voice over Internet Protocol. That simply means your phone calls travel over your internet connection instead of the old copper wires.

**With VoIP:**

- You use a normal home phone
- You make and receive calls just like you always have
- You don’t need anything fancy or high-tech - it feels just like using a landline

## What is Quickline Talk+?

Quickline Talk+ is our optional VoIP home phone service. It’s perfect if you still want a traditional home phone but without the old copper network.

**With Quickline Talk+:**

- You plug your normal home phone into your router using a small "Phone Adapter" cable that we provide
- You can make and take calls just like before
- Call quality stays high, even if other people are using the internet in your home

[Find out more about Quickline Talk+ here.](https://quickline.co.uk/knowledge/do-quickline-offer-a-landline-alternative-service/?_gl=1*rcwm34*_up*MQ..*_ga*OTQwMjkyOTA0LjE3NzQ0NDQyODM.*_ga_HH7YTJ2RYB*czE3NzQ0NDQyODMkbzEkZzAkdDE3NzQ0NDQyODMkajYwJGwwJGgxMjUwNTE5MDM2)

Quickline Talk+ is designed only for phone calls. It works only with a normal home phone. It does not support alarms, card machines, medical devices, or any other equipment.

## How does VoIP work?

**Here’s what happens:**

- Your phone connects to your Quickline internet connection
- When you call someone, your voice travels through the internet
- The person you’re calling answers just like they would with any other call (even if they don't have the internet)

## We’re here if you need us

If you have any questions about Quickline Talk+ or would like help getting started, just let us know. We’re always happy to help.

To keep up to date with the latest news, don’t forget to [follow us on Facebook](https://www.facebook.com/QuicklineUK).

![VoIP](https://quickline.co.uk/wp-content/uploads/2025/05/why-landline.jpg)

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