---
title: Can I get a new router?
description: "If our technical support team diagnoses that the router we provided at your installation is faulty, we’ll replace it free of charge. If you need a new router due to damage or loss, we can arrange for a replacement. [Contact…"
url: "https://quickline.co.uk/knowledge/can-i-get-a-new-router/"
updated: "2026-08-11"
category: Routers
---

# Can I get a new router?

If our technical support team diagnoses that the router we provided at your installation is faulty, we’ll replace it free of charge.

If you need a new router due to damage or loss, we can arrange for a replacement. [Contact us](https://quickline.co.uk/contact-us) to arrange a replacement.

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